By far the best car buying/leasing experience of my life. No hassle, no games, just the best price right from the start. I was a little skeptical since I've been doing this for more than 20 years and have not had many good experiences buying or leasing a car, but this was truly the best. All the numbers were worked out before I even showed up and nothing changed at all, except the price actually went down because of the color I selected. One time I drove to a dealer and thought it was all ironed out, then the guy tells me, oh so sorry that quote was for the lower trim level. This was after I triple checked with him before making the drive. Nothing like that here at all. The salesman, Dick, was extremely knowledgeable and really knew the different Mazda cars and trim levels. I've been to a lot of dealers where I know more about the car and trim level than the salesperson. There are so many reviews and YouTube videos detailing all the specs, it's easy to do research. I'm always dumbfounded when a salesperson doesn't know the trims and specs as I do after just 20 minutes of research. Dick on the other hand knew every last detail about each trim. Not once did he tried and up-sell me. He also showed urgency and moved the process along very fast. It took less than two hours from the time I pulled into the lot and left with my new car. I was stunned. I also traded in my old car. The finance guy, Kendall, was also very nice and extremely proficient. He had all the paperwork competed before I joined him, and all I had to do was sign. He also did not try and up-sell me on anything. He just explained the optional add-ons and that was it. I will definitely be back when my lease is up or earlier. Oh, and I drove two hours from LA to do all this because of a friend's recommendation. It was well worth the drive. Thanks guys!
We had a super nice and easy experience here with Roland. Everything was straight forward and simple. They didn’t make us haggle, we gave them an offer and they approved it, we signed, shook hands and drove off with a new car. LITERALLY!!! This has been the easiest car buying experience we have ever had and will come back for future purchases.
Barb is awesome. She showed me so much about my car before I bought it. Then even more after I bought it. Just all around nice folks.
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