Recomendaciones de clientes
So, I have been looking at ways to reduce my debt and have a vehicle that would work with helping mom get to Dr's appointments. My biggest debt was my 2013 CMax. The CMax is a great vehicle but I need to let it go. I met with Barb Sullivan to discuss different options. Together with her Manager Javier Ramirez we were able to come up with a solution and I was able to get in a great 2017 Mazda6. There used vehicles are really nice and in great condition. I highly recommend Mazda of Escondido.
Courteous, diligent. Bought my van there and have had maintenance/repairs done there. Service Dept reps are great. Keep me updated on the repair and//or future needs.
Purchased a used 2012 Toyota Corolla from them this past weekend. Saturday was cloudy with light rain when we visited the dealership. The purchase seemingly went fairly smoothly. It wasn't until the next day that we discovered three starbursts on the windshield. Now, it's possible that something hit our windshield on the way home from the dealer, but typically when something hits the windshield it makes a loud noise and neither my wife nor myself remember hearing a loud noise let alone three loud noises. Oh well, buyer beware, it's a used car. Today, I took the car to a mechanic to have it checked out and although it basically received a clean bill of health which is what I would expect purchasing a used vehicle from a Penske dealership, I was informed that the front tires were at 5 mm and the back tires were at 9 mm and that tires are recommended to be replaced at 3 mm. I did notice at the dealership that the front tires were more worn than the rear, but I was also told that the dealer performs a check of the vehicle and replaces tires and brakes if they have less than 50% life in them. Now as tires are recommended to be replaced when the tread depth is at 3 mm and we only had 5 mm left on the front tires, there's no way that the front tires have 50% of the tread life left. Fortunately, the dealer does allow for a buyer to return a car within 2 days free, but there would be a $350 restock fee to return the vehicle and there's no way that 2 tires for that car would cost that much so I guess we will be keeping the car. Just another example of buyer beware even when dealing with a reputable dealership.
Will was fantastic! In buying the Mazda CX, he was honest the whole time. He never tried to "push" me to do anything. He simply found the car I wanted and made the whole process smooth and stress free. This is what car buying should be!
Great experience! Patrick was very helpful and patient as I made sure I picked the right car and deal for me. Was in and out in about 90 minutes after negotiating online.
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